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Getting Started | Order Process

  1. Quote
    Contact us for a quote. Email or call and tell us about your project. Including product descriptions, sizes, number of products, number of photos required for each product and any specific requirements.

  2. Ordering
    Print out and complete the order form, which we will be emailed to you, with your quote:

  3. Sending Products
    Carefully pack your product, include a printed copy of your order form.
    Send to:

    Product Photo
    27 Cliff Road
    Torbay
    North Shore
    0630
    Auckland

    If you are ‘in the area’ you are welcome to deliver the products yourself to our studio, please call us to arrange.

  4. Scheduling your shoot
    When products arrives in our studio, we will contact you and let you know the approximate turnaround time for your order.

  5. Taking Photo
    We make the photos of your products in our Photography Studio. Next your images are processed by our post production artist, who colour matches, checks tone and removes any dust.

  6. Proofing
    We will email you a set of low resolution images for your approval. If you are not happy with any images, we will re-shoot (one re-shoot is free for each product) and send you another proof.

  7. Final Payment
    Once you have approved all images, we will send you an invoice and full payment is required before high resolution image delivery. We accept direct deposit to our Kiwi Bank account.

  8. Delivery
    We email you the high resolution images.
    Or, we can send you the high resolution images on a CD-R, via NZ Post. Postage will apply to your invoice.

  9. Return of products
    We prefer that you arrange to pick up the products.
    Or, we can return your products via Courier. Courier charges will apply to your invoice.

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