Getting Started | Order Process
Contact us for a quote. Email or call and tell us about your project. Including product descriptions, sizes, number of products, number of photos required for each product and any specific requirements.
Print out and complete the order form, which we will be emailed to you, with your quote:
- Sending Products
Carefully pack your product, include a printed copy of your order form.
If you are ‘in the area’ you are welcome to deliver the products yourself to our studio, please call us to arrange.
27 Cliff Road
- Scheduling your shoot
When products arrives in our studio, we will contact you and let you know the approximate turnaround time for your order.
- Taking Photo
We make the photos of your products in our Photography Studio. Next your images are processed by our post production artist, who colour matches, checks tone and removes any dust.
We will email you a set of low resolution images for your approval. If you are not happy with any images, we will re-shoot (one re-shoot is free for each product) and send you another proof.
- Final Payment
Once you have approved all images, we will send you an invoice and full payment is required before high resolution image delivery. We accept direct deposit to our Kiwi Bank account.
We email you the high resolution images.
Or, we can send you the high resolution images on a CD-R, via NZ Post. Postage will apply to your invoice.
- Return of products
We prefer that you arrange to pick up the products.
Or, we can return your products via Courier. Courier charges will apply to your invoice.